2019 TaskRabbit App Review: Become a Tasker & Post or Find Jobs
In this article, we’ll introduce TaskRabbit and explain how the app works, so you can decide if it’s right for you.
What is TaskRabbit?
TaskRabbit is an online platform that acts as a middleman connecting local workers to people who need help with an everyday errand or project.
As a client, you can submit a job to the site: the task may be anything from a quick delivery to a multi-session project. Workers can see the job and apply. From that point you can confirm and set the time/place and other details to get’r done.
From the perspective of workers—called “taskers”—the signup process requires approval. Once on board, taskers can set up their profile on the site and use it to search for jobs. The app facilitates communication with clients and handles payment for their work—minus a 15% fee. Workers are rated by those that hire them, making it possible to build a reputation on the site.
In other words, TaskRabbit acts as a broker to manage both sides of the transaction. This helps reassure clients they are getting legitimate workers … and ensure that workers get paid for the work they’ve done.
What Jobs do Taskers do?
Most jobs on TaskRabbit are one-time gigs. Here are typical assignments you’ll see on the site:
Cleaning – This service is in high demand, and can include everything from a quick project to an extensive Spring Cleaning.
Decorations – Helpers are often needed to get ready for a big event, sometimes at the last minute.
Delivery – Every kind of small-scale delivery of about anything.
Errands – Everyday running-around chores like shopping or picking up laundry.
Event Staffing – Employers can easily obtain qualified helpers for an event.
Product Assembly – One of the most common requests is for assembling furniture and other products that arrive in a box of pieces.
Moving – Another very common request, whether it’s for a few boxes or a large-scale move.
Office – Office assistance includes everything from filing to creating spreadsheets.
Organization – Many clients seek find help for organizing—whether just for cleaning out a closet or going full KonMari.
Painting – Taskers can be asked to complete a broad category of tasks from simple touchups to entire homes.
Personal Assistance – Helping out with personal chores like scheduling, home care, and chauffeuring is a common task assignment.
Pet Care – Clients are looking for everything from walking to feeding to sitting with their pets.
Simple Repairs – Common handyman services are in high demand.
Yard Work – Mowing, raking, and trimming jobs are common on TaskRabbit.
How much Money do Taskers Earn?
TaskRabbit spokesperson Kathryn Kelly has claimed that “Taskers can make as much as they want to work.” This is marketing speak, in the sense of not being fully true.
If you have a rare and highly in-demand skill with enough relevant tasks available, you can make the equivalent of a nice salary. This is not the norm, however.
Taskers with common skills, like cleaning or delivery, make from about $16 to $30 an hour. This doesn’t include client communications or transportation time. The same figures apply for simple “I’m-a-warm-body” type of tasks, like waiting in line.
Once you get into more specialized services like office help or handyman repairs, you can start setting a higher price. Pay varies though. Some of the best gigs per hour are simple deliveries, but you typically have to pay the expenses.
Finally, as you build up a good reputation, you can charge a premium. Keep the service in perspective, though. TaskRabbit can offer a supplemental income for flexible workers—but it’s not a path to riches for most.
The TaskRabbit Story
Founded by Leah Busque in 2008, TaskRabbit was formed with the idea of “neighbors helping neighbors.” The company has attracted $37.7M in funding, and has over 60,000 independent workers.
Assembling furniture is one of the most popular requests on TaskRabbit, and in September 2017 the IKEA Group purchased the service to boost their customer support and gain a stake in the gig economy. IKEA has stated the platform will continue to be run independently.
The future looks bright. The number of tasks handled by TaskRabbit has doubled since it was acquired by IKEA. The service is active in 48 US cities and is expanding in the UK.
How does TaskRabbit Work?
TaskRabbit isn’t everywhere like Craigslist is. Despite the free-wheeling nature of the platform, there is an administrative piece to each location. They don’t recruit in rural areas, and have no plans to—though urban expansion is expected. Currently TaskRabbit is available in 48 US cities, Toronto (CAN), and London (UK).
Service to suburbs and rural locations is made possible through each tasker’s profile, where workers can indicate the areas they accept assignments from.
Once activated, your account will receive messages about jobs in your service locations. Clients can also send tasks to you directly. Many requests must be performed within 24 hours, but tasks can be scheduled too.
Taskers have only 30 minutes to accept or refuse a request. Essentially, workers are on call 24/7. Clarifications can be asked of the client before deciding. TaskRabbit monitors the interaction, and will ask for a reason if you refuse. If you accept the job, you’ll get a notification to confirm.
Once a task is finished, the system handles the billing and credits the tasker according to their set rate. Payments are made weekly through direct deposit.
If you’re interested in trying TaskRabbit out, signup is free and carries no initial commitments.
If you’re a client, you’ll be funneled through an ordering system to post a job. Clients can check out taskers’ profiles and contact them directly, or wait until a worker answers the order. There is a 15% markup and a spanking new “Trust & Security Fee” updated March 1, 2019. The company doesn’t tell clients how much this fee is–only that it isn’t charged to the worker and is added to your invoice; trust them.
Taskers will only have a $25 entry fee if they get far enough, but getting there may take some time. The company operates a “rolling enrollment” plan where they only hire sometimes. Different cities may be hiring at any one time.
When you’re ready to start the process, go to the TaskRabbit site to sign up.
- Fill in your name and email address, phone and zip. Click to Start.
- Agree with the prompts to accept their policies and terms of service. You’ll be asked for additional personal data, including your transportation options.
- Upload a good photo of yourself.
- The next screen allows you to choose your preferred tasks. It makes sense to do a little research before deciding.
- Set your rates. TaskRabbit offers recommended rates to charge, which can be useful for research. You can decide to charge more or less than the suggested rates. Remember that TaskRabbit takes a 15% cut off the top.
- To complete the signup process, agree to a background check and click to send.
The approval process includes a background check. You also need to have valid driver’s license and a bank account.
In the meantime, think through how you’d like to set up your profile. It’s a good idea to write a description of your qualifications and explain your set rate for each skill set. The profile is your advertisement to employers, so take some care with it.
After your application has been approved, you’ll be assigned to a local in-person orientation. After that, you’re officially on board.
TaskRabbit is basically a modernized Jobs Board with greatly expanded features, but it’s not perfect. The company is not highly responsive to either clients or workers, and offers bare-bones support outside the platform. The service does reduce scamming, however, and provides a way to manage the critical problems of screening applicants and getting paid.
Because of these important benefits, the service is popular and growing. Whether you’re thinking of trying out the gig economy, or are an old hand looking for new business, TaskRabbit could be a rewarding and lucrative opportunity.
If you decide to give it a go—as a client or a tasker—keep a professional attitude, have fun, and good luck!
Rachel is dedicated to helping individuals and families boost their budgets so they can enjoy the lifestyle they deserve. Rachel graduated with a degree in Family and Consumer Sciences. She’s a prolific finance writer, producing tons of articles on different aspects of personal and family budget management.