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2019 Mint Mobile Phone Plan Review: Is Their Network Coverage Good?

Updated: October 2019
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MINT MOBILE REVIEW
Mint Mobile

Why Mint Mobile?

  • Offers plenty of inexpensive data plans to suit your budget.
  • Allows mobile hotspot usage.
  • Excellent customer support through email or phone.
  • One of the most reputable low cost cell phone provider.
Try Mint Mobile

Consumers often like to buy goods in bulk in order to save money. By spending more money upfront, an individual saves a significant amount of money over time. Quite a few consumers focus on bulk buying for goods, but doing so for services is less common. Most service providers don’t allow consumers to buy in bulk after all. Mint Mobile, formerly known as Mint SIM, wants to buck that trend in the wireless service industry. To that end, the company allows customers to buy service upfront and realize long-term savings.

Mint Mobile Phone Plan Review

Table of Contents

Everyone Used To Paying For Service One Month At A Time

Typically, customers pay for wireless service month-to-month. Prepaid customers pay for each month in advance, postpaid customers pay after service is provided each month. Potential customers can use Mint Mobile on a month-to-month basis, but they won’t save that much money. This particular Mobile Virtual Network Operator (MVNO) rewards customers for buying multiple months of service upfront. At the moment, Mint Mobile provides 3-, 6-, and 12-month service terms with varying discounts for each period purchased.

Mint’s Best Value Is Always The 12-Month Commitment Upfront

No one will be surprised to learn that a 12-month upfront purchase provides the most savings. Nonetheless, the 3- and 6-month tiers come with competitive pricing as well. Not all consumers want to tie themselves up with a service provider for long periods of time. If Mint Mobile closed its doors today, then the company may not owe current customers anything for service remaining on their accounts. While that probably won’t happen anytime soon, consumers should keep this potential scenario in mind before signing up.

Mint Mobile Phone Plan Review

Mint Mobile Piggybacks Off The T-Mobile Wireless Network

We’ll dive into the pricing structure soon, but let’s look at more general Mint Mobile information. First and foremost, Mint Mobile operates on T-Mobile’s wireless network, which is a GSM network compatible with GSM smartphones and tablets. T-Mobile prioritizes its own customers first and treats MVNO customers with lower priority. Deprioritization means that Mint Mobile customers may experience reduced speeds and network availability. Still, Mint Mobile provides coverage in most areas where the T-Mobile network operates.

A Reliable Network With Some Shortcomings For Mint Mobile Customers

Therefore, customers receive service from one of the nation’s largest wireless networks. T-Mobile’s network is known for being fast and reliable across the country. Each customer’s experience will vary based on network availability, though. An overwhelming proportion of Mint Mobile customers can access 2G, 3G, and 4G LTE services. Luckily, Mint Mobile doesn’t cap data speeds, although speeds probably won’t match what T-Mobile customers see daily. Such results should be expected with all MVNOs on all networks.

GSM-Compatible Smartphones Are Welcome With Mint Mobile

All GSM smartphones are compatible with Mint Mobile today. Unsurprisingly, CDMA-only devices cannot operate on the network. The company’s website provides an IMEI checker to verify a phone’s compatibility with the service. Mint Mobile currently sells a number of popular smartphones in its online store. Also, a partnership with Affinity allows customers to finance their devices with a credit line. Available phones range from current flagships to older budget phones. Bring-Your-Own-Device remains the best option.

What Current and Former Customers Say About Customer Service

Before giving a deep analysis of Mint Mobile’s plans, a few downsides stick out right away. Potential customers need to consider the fact that this MVNO operates no brick and mortar stores. Everything is handled over the web or mobile app today. This includes buying and setting up service as well as dealing with customer service. Sometimes, companies operate in online-only fashion and provide excellent service to customers. It’s more than possible to provide great service without providing physical locations.

Current and former customers say that Mint Mobile falls short in customer service, though. When an issue does arise, many customers report a frustrating experience. Sadly, Mint doesn’t seem to excel in the customer service department. Small improvements have been made over time, but customers should be wary contacting customer service. Most customers won’t experience too many issues that require a call or online chat. Still, customers that prioritize customer service experience may want to look elsewhere.

Mint Mobile Phone Plan Review

Mint Mobile Customers Are Treated As Second Rate To T-Mobile Customers

As previously mentioned, Mint Mobile uses the T-Mobile network to provide service to customers. T-Mobile customers are prioritized first at all times, so Mint’s customers don’t receive everything offered on the network. Top upload and download speeds are reserved for T-Mobile’s patrons. Mint customers may not receive the same exact network availability as T-Mobile customers, either. In most cases, Mint’s network performance mirrors that of T-Mobile, but small differences may hamper the experience for some customers.

Deprioritization Not An Uncommon Trend For MVNOs On All Networks

Then again, Mint Mobile is an MVNO and such results should be expected. Cricket Wireless, an MVNO on AT&T’s network, caps all users at 8 Mbps download speeds. Other MVNOs often limit download speeds or deprioritize customers on a regular basis. Mint does what all other MVNOs do, but sometimes to a much lesser extent. Without a doubt, customers that understand these caveats with MVNOs may find Mint Mobile an incredible option. Most MVNOs cannot compete with the company on price, and consumers could do much worse today.

Choose A Time Commitment, Pick A Data Allotment, Save Money

Mint Mobile offers three of the best cell phone plans today differentiated by length, price, and data allotment. All plans include a base package of unlimited talk, text, and 2G data. In today’s world, these three basic features come standard across most wireless service providers. Potential customers may choose from three separate 4G data allotments. Each plan comes with a handful of add-ons that customers can consider buying each month. Luckily, Mint’s plans couldn’t be easier to understand from a feature or pricing standpoint.

Simple To Understand Structure With 3-, 6-, and 12-Month Options

Customers begin by choosing their level of commitment. They can pay upfront for 3-, 6-, or 12-month terms. Within the first 7 days, all plans are refundable minus shipping and handling fees. Plan fees are non-refundable after the seventh day, so customers need to keep that in mind. Noticeable long-term savings come with the trade-off of forfeiting the opportunity to receive a refund. After choosing a commitment period, customers choose a 4G data allotment of either 2GB, 5GB, or 10GB per month with no data rollover.

Three-month plans come with the following prices:

  • 2GB for $23 per month
  • 5GB for $30 per month
  • 10GB for $38 per month

Six-month plans come with the following prices:

  • 2GB for $18 per month ($108 total)
  • 5GB for $24 per month ($144 total)
  • 10GB for $30 per month ($180 total)

Twelve-month plans come with the following prices:

  • 2GB for $15 per month ($180 total)
  • 5GB for $20 per month ($240 total)
  • 10GB for $25 per month ($300 total)

The following add-ons are available on a monthly basis:

  • 1GB of 4G LTE data for $10
  • 3GB of 4G LTE data for $20
  • Various international and roaming packages

Average Savings Of A Few Hundred Dollars Per Year (At The Very Least)

Obviously, the best value comes from purchasing an entire year’s worth of service upfront. $300 per year for wireless service is a wonderful deal not available through other service providers. A given person may save hundreds, if not thousands, of dollars per year through Mint Mobile. Only power users that need an unlimited plan may not save money with this particular option. For the average person, it’s hard to argue against Mint from a money standpoint, and the shorter terms come with significant savings, too.

Mint Mobile Phone Plan Review

Promotions Often Available For First-Time Customers

Mint Mobile tends to run a variety of promotions throughout the year. For instance, first-time customers can purchase all three-month plans at their twelve-month rates. This introductory offer results in immediate savings. Buyers should keep in mind that they’ll have to upgrade to 12-month plans in order to maintain the same monthly rate. Otherwise, they’ll experience a price hike after the initial period expires. An enticing introductory offer like this allows interested consumers to test the MVNO for a period.

Day-To-Day Life On Mint Mobile Is More Than Acceptable

Most Mint customers won’t experience issues using the company’s service. They’ll experience adequate data speeds more often than not. From time to time, inconsistent speeds and network availability may come up. These issues are relatively far and few between, and not all customers will even notice these problems. Mint Mobile continues to improve its service and availability, leading to better results for customers. Rarely, if ever, will Mint’s customers find themselves with service they can’t stand to use.

Mint Mobile Lacks The Extra Bells and Whistles

Compared to other service providers and MVNOs, Mint Mobile is quite bare bones. Users don’t receive extra perks like free subscriptions or unlimited streaming. They won’t receive free usage in Mexico or Canada, either. To focus on price, Mint was forced to forgo extra perks found with the Big Four wireless service providers and their MVNOs. Customers that value these perks over all else will want to look elsewhere because Mint provides talk, text, and data. You won’t find much else with a given plan here.

It’s All About Pricing and Getting Better Pricing By Buying In Bulk

With Mint Mobile, pricing is prioritized above all else. Customers gain access to an adequate network that’s reliable more often than not. They’ll commit to buying multiple months of service upfront in order to save significant amounts of money. Perhaps a more affordable network long-term isn’t available these days. Undoubtedly, Mint Mobile has broken new ground in the wireless industry by allowing customers to buy service in bulk. Doing so results in unparalleled savings not found with other service providers.

Mint comes with a handful of caveats, but the pricing structure helps case those caveats aside. For most consumers, they can see that certain sacrifices are made to bring monthly rates so low. It’s quite difficult to argue with 12 months of wireless service for $300 after all. None of the MVNOs will offer unlimited talk, text, and data with 10GB of 4G LTE data for that rate. In fact, nobody even comes close to what Mint Mobile offers now. When we reviewed the cheapest phone plans with unlimited everything they didn’t quite make the list. So Mint Mobile could make various improvements going forward to offer more perks/features.

Until that happens, Mint Mobile won’t appeal to everyone. Plenty of consumers want to pay a premium in order to receive added benefits and perks. Cost-conscious consumers can and will flock to Mint Mobile in large numbers. The MVNO continues to grow its subscriber count, and more people continue to take notice of the buy-in-bulk offering. For now, Mint Mobile will remain a niche MVNO. We wouldn’t be surprised to see the company grow into something much larger with only minor tweaks to its existing plans and services.

If you want to learn more about other MVNOs, you can look at Simple Mobile and US mobile. Xfinity Mobile reviews are also saying that their service are budget-friendly. 

 

FAQ

Mint Mobile Basics

Mint Mobile offers an alternative for consumers who wish to use a cheaper mobile plan compared to other major carriers. If you wish to apply for a Mint Mobile plan, you will find the information you need to get you started on this process in this section.

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What is Mint Mobile?

Mint Mobile is a type of prepaid carrier that belongs to the T-Mobile GSM network. They offer very cheap plans that start at $15 a month. They also have prepaid plans available.

Is Mint Mobile any good?

If you like to get more flexible pricing for your mobile phone needs, Mint Mobile is a good option. There are prepaid and postpaid plans available, depending on your needs and budget.

How is Mint Mobile?

Mint Mobile is a type of MVNO that utilizes the T-Mobile network to bring services to its subscribers. You will need an AT&T or universally unlocked phone to use this network.

Where to buy Mint Mobile sim card?

You can buy a Mint Mobile SIM card online at Amazon and in a local retail shop (if there is one in your area).

Who owns Mint Mobile?

Mint Mobile is owned by Ultra Mobile, which was launched in 2016 by the company’s current CEO, David Glickman. He is also the owner of a few other companies namely Justice Technology, Primo Connect, and TelePacific Communications.

Does Mint Mobile give you a sim card?

Yes. Mint Mobile does not have its own device so you must bring an unlocked phone wherein you will be provided a sim card that you can use.

Is Mint Mobile on TV?

Yes. Mint Mobile has been featured in quite a few TV commercials. Their selling point is to offer flexible yet affordable mobile phone plans to users.

What network operator type is Mint Mobile?

Mint Mobile is an MVNO, or mobile virtual network operator. It is a wireless communications service provider that utilizes existing wireless network infrastructure.

Do streaming services work on Mint Mobile?

You don’t get unlmited streaming capabilities. However if you’re just watching shows or movies ocassionally then it should be fine. You can check out our hulu vs netflix article to choose the best one. If you want to connect to Wifi but don’t have an internet connection check out the best internet provider we recently reviewed.

Is Mint Mobile voip?

If your phone supports WiFi Calling, then VoIP will work with your Mint Mobile plan. If not, it is a normal cell call.

What is Mint Mobile telephone number?

If you have any questions or concerns about your Mint Mobile account, you can call Mint Mobile’s customer support number: +1-213-372-7777.

Where to get Mint Mobile sim?

You can purchase your Mint Mobile sim card from their official website: www.mintmobile.com. You can also look for a local retailer shop, if available.

How good is Mint Mobile’s cellular coverage?

Yes. Mint Mobile has been recognized as a great alternative carrier for those who want cheap plans but without sacrificing the coverage and LTE speeds they can enjoy.

Using Mint Mobile Plan

Are you new to using Mint Mobile? If you have any questions about how to use your Mint Mobile plan, this section will provide the details you need to know.

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How to reset Mint Mobile password?

If you forgot your password, click the “Send Password” option at the login page. Your password will be sent via SMS. Use this password to access your account. From there, you have the option to reset your Mint Mobile password.

What carrier does Mint Mobile use?

If you forgot your password, click the “Send Password” option at the login page. Your password will be sent via SMS. Use this password to access your account. From there, you have the option to reset your Mint Mobile password.

What towers does Mint Mobile use?

Mint Mobile is an NVMO under T-Mobile. Hence, it uses the same towers as T-Mobile to generate service for its users.

How to not renew with Mint Mobile?

If you want to cancel your Mint Mobile plan, you can log into your account and cancel your auto renewal payments. This will be effective within 24 hours following the cancellation.

Can Mint Mobile use WiFi calling?

The ability to use WiFi calling with your Mint Mobile phone will be applicable only on select phones. If you find yourself in an area with spotty coverage, you can connect to your Mint Mobile hotspot to call or text using a WiFi hotspot device.

Does T-Mobile's samsung galaxy s8 work on Mint Mobile's network?

Yes. As long as it is operated under the T-Mobile GSM network, or if you have any unlocked phone. You can use it for your Mint Mobile subscription.

How to use Mint Mobile?

Mint Mobile is a prepaid carrier that enables you to choose from a variety of data buckets to suit your connectivity needs. You can choose from a package of 3, 6, or 12 months upfront. There are also monthly rates that are quite affordable. Since it operates as a mobile virtual network operator, you can use it through existing network infrastructures like T-Mobile.

Can Mint sim work in AT&T mobile hotspot?

Yes. Your Mint Mobile sim card works with a variety of GSM networks such as T-Mobile and including AT&T. In the meantimecheck out current AT&T cell phone deals.

Does moto z play work with Mint Mobile?

Yes. You can use your Moto Z Play device for your Mint Mobile plan.

Does T-Mobile carry Mint?

Yes, Mint Mobile works with any phone that is supported by the Tmobile network. This applies to most unlocked phones in the market. Be sure to check out Tmobile deals as well.

How to call international with Mint Mobile?

To call internationally with Mint Mobile, you must purchase international call credit via your Mint Mobile wallet. The international rates vary from one country to another, so make sure you check the rates before purchasing call credit.

When does Mint Mobile plan cycle start?

Your mobile plan cycle starts every 30 days at the end of your 3- or 6-month plan. This can be difficult to keep up with, so Mint Mobile sends an SMS to let you know when your monthly data is reset.

Do Mint sim cards work in T-Mobile phone?

Yes. Mint Mobile operates under the T-Mobile network so any unlocked GSM phone will work with your Mint Mobile plans.

How to get a phone number from Mint Mobile?

If you wish to get a new phone number on your Mint Mobile plan, you can do so by requesting one during the SIM activation process. Enter your zip code and select ‘Get a new number’. The new number will be generated based on the zip code provided.

How to add a card to Mint Mobile?

To add a SIM card to Mint Mobile, first you must activate the sim. This process can be done online and you must provide the 11-digit number on the card. You can also call (844) 646-8746 so someone can walk you through the process of activation. If you are in need of a card you could always look at getting an online prepaid card.

Does Mint Mobile roam on AT&T?

Yes. Mint Mobile is compatible with any GSM network, which includes T-Mobile and AT&T. You can also use it on CDMA networks such as Sprint and Verizon.

Does Mint Mobile work with Nokia 3310?

The Nokia 3310 4G is compatible with Mint Mobile. However, it is not compatible with the Mint Mobile LTE. Make sure to check first before deciding which Nokia phone to enroll into your Mint Mobile plan.

Can Mint sim work as a mobile hotspot?

Mobile hotspot functionality is available for a Mint sim card, but it might be available only for Android users.

Does iPhone work with Mint Mobile?

Yes. You may use your iPhone for your Mint Mobile plan. The set up and activation process might vary depending on the iPhone model you own. Make sure to check the specific settings according to your specific iPhone model.

Does Mint Mobile offer caller ID?

Yes. Caller ID is available for domestic and international calls on Mint Mobile.

Does Mint Mobile roam domestically?

No. You cannot roam domestically with your Mint Mobile plan.

How to switch off bluetooth on Mint Mobile?

To turn off the Bluetooth, go to Settings and tap Wireless and Network. From there, you will find the Bluetooth as one of the options. You can toggle this on or off, depending on what you need.

Does Mint sim work with Virgin Mobile phones?

Yes. It works with any unlocked GSM phone, which includes those from Virgin Mobile.

Can Mint Mobile be used in Canada?

You may use your Mint Mobile for calling internationally to Canada. In fact, calls are free.

Does data carryover in Mint Mobile?

No. Any unused data at the end of the data cycle is not rolled over, as it will automatically reset at the start of the next data cycle.

How to use Mint Mobile international data?

All Mint Mobile plans have international roaming capabilities. Simply add money to your account to purchase international call credits so you can call anywhere in the world. Calls and texts to Mexico and Canada are free, though.

How do you unlock T-Mobile phone for Mint Mobile?

To unlock your T-Mobile phone for Mint Mobile, first you must check if your account is eligible for unlocking (as T-Mobile currently limits the amount of unlocks per device). Then, contact T-Mobile for the unlock code. You must provide your account and device information to T-Mobile.

Mint Mobile Plan Cost

Since Mint Mobile is known as one of the cheapest carriers of mobile data plans, this section will provide a thorough comparison of those costs. Find all of the commonly asked questions about the cost of using Mint Mobile.

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How much taxes are included in my Mint Mobile?

The telecom tax that you must pay as part of your Mint Mobile plan will vary according to the state, city or district taxes imposed on the retail sale of prepaid wireless communication services in your area.

Are Mint Mobile prepaid plans good?

If you are on a budget and want more flexibility with your use of data and connectivity, Mint Mobile prepaid plans make a good option. You can expect great coverage for an affordable price.

How much does Mint Mobile extra data cost?

If you reached your data limit, you can add 1GB for $10 (or $20 for 3GB). This is the lowest price available in the market especially in comparison to major carriers.

Does Mint Mobile charge sales tax?

Yes. You will be covering a few fees during the sales of a Mint Mobile plan such as the CA MTS Surcharge and Public Safety Communications Surcharge.

How cheap is Mint Mobile?

Mint Mobile is one of the cheapest mobile plans that you can find today. They offer a variety of packages that you can choose from to suit your needs. The starter kit costs $5 for 100MB of LTE data, 100 texts, and 60 minutes call. For the Mint Mobile plans, the 3-month plan is worth up to $75 (or $25 per month), the 6-month plan is $180 (or $30 per month), and the 12-month plan is $300 (or $25 per month).

Jordan Beaumont

Jordan Beaumont

Financial Guru

Jordan's work focuses on helping people reach their financial goals so they can spend more time with family and friends and less time worrying about their budget. After finishing college with a degree in Accounting and Communication, he realized that these are the most important things in life and that people shouldn’t miss out because of money.